JLOS Recognition Awards
ABOUT
The Annual JLOS Recognition Awards (JRAs) are a highly visible part of JLOS’ aim to set standards of excellence in the administration of Justice and the rule of law by honouring and acknowledging the efforts and achievements of individuals and institutions.
The JLOS Recognition Awards were established in 2014 to acknowledge individuals and institutions that have excelled in key areas of their work and have consistently demonstrated outstanding performance beyond what could reasonably be expected.
Objectives
- To raise the standard in service-driven justice delivery.
- To recognise, showcase and uphold professionalism in the administration of justice and rule of law.
- Honouring leadership, excellence, service, knowledge and hard work.
- Promoting the good name, profile, image and reputation of JLOS.
- Recognise innovations for improved service delivery and customer care.
Eligibility
The awards are open to all JLOS institutions, employees within JLOS member institutions, and partners of the sector in the civil service (other government sectors), civil society, the corporate/business world, the general public, and the media.
Selection Criteria
An Awards sub-committee constituted by the relevant JLOS structures, comprising sector officials of high professional repute, shall be responsible for selecting award recipients. The selection process shall be based on discussions with officials in JLOS institutions and other stakeholders, the performance of officials over time, review of documentation, and annual institutional performance reports submitted to the JLOS Secretariat as the basis for granting awards in a given category.
Awards Ceremony
The annual JLOS Recognition Awards are held annually. The event is attended by a range of dignitaries from all JLOS institutions, other government sectors, civil society, development partners, the media, and the general public. Recipients of awards shall be notified in advance through official communication from the JLOS Secretariat. Officials responsible for presenting the awards will also be informed beforehand and invited to the ceremony.
Awards Categories
1. Excellence and Quality Award
This award also honours high-quality and outstanding work in a single instance, in a project of significant importance or impact to the institution and sector, or the consistent delivery of high-quality work over an extended period. This award recognises the dedication required to produce excellent work while maintaining efficiency and meeting sector goals and objectives.
Award recipient: Institution(s)
2. Innovation Award
For JLOS institutions that value creativity and employee feedback, this category aims to recognise those who propose new ideas to improve work practices, efficiency, service quality, or to advance the institution’s and the sector’s goals and mission. To be eligible for this award, the innovative idea must be adopted and implemented by management, resulting in measurable improvements in the areas mentioned above.
Award recipient: Individual(s)/Institution(s)
3. Customer Service Award
This award aims to recognise service that consistently exceeds expectations and meets the needs of customers/clients within the Justice, Law and Order Sector. It acknowledges the ability to deliver exemplary services to the public, provide comprehensive knowledge and information about the institution/department, and demonstrate a commitment to working efficiently to resolve customer complaints or situations in a creative manner.
Award recipient: Institution(s)
4. Human Rights Defender Award
This category aims to recognise employees or teams within JLOS member institutions that have demonstrated excellence in diversity and social justice work. It acknowledges efforts to support and advocate for diverse communities and marginalised/vulnerable groups, demonstrating extensive knowledge of these communities and actively promoting inclusion within the JLOS community.
Award recipient: Individual(s)
5. Milestone Achievement Award
This award recognises individuals or teams within JLOS institutions who have achieved a specific, measurable goal that exceeds expectations outlined in a typical performance plan or what is generally anticipated in a given financial year. The goal can be established by the individual, a group, or management, and should be accomplished within a defined timeframe. This award aims to reward those who succeed in reaching a challenging, complex, and hard-to-attain goal, serving as an incentive to meet the target within the set timeline, with limited or defined resources, and maintaining a high standard of quality.
This category is also designed to recognise an individual or team that breaks a standing institutional record that relates to the institution’s mission. The record should be clearly defined and quantitatively measurable.
Note: This should reward hard work/performance to meet a measurable goal without sacrificing quality or service to do so.
Award recipient: Individual/team/organisation
6. Public Affairs and Media Relations Award
This category is designed to recognise JLOS institutions that excel in matters of public and media relations through the implementation of effective publicity strategies and programs. This award is given to institutions that have successfully and positively changed public opinion and perceptions through media campaigns and citizen engagement using various media platforms.
Award recipient: Institution
7. Media Reporting Award
This award recognises individuals in the media fraternity who have developed programs that have marketed and considerably improved the profile of a JLOS member institution, or a sector program/initiative on a given media platform (print, online or electronic).
8. Partnership and Collaboration Award
This award recognises an entity or organisation (government and non-government) outside the Justice, Law and Order Sector that has demonstrated outstanding partnership, cooperation and collaboration with a JLOS institution or the sector as a whole in the implementation of activities or programs that significantly contribute to the administration of justice and the rule of law.
Note: This ward category excludes JLOS Development Partners/Donor groups
Award recipient: Organisation/Institution
9. Lifetime Achievement Award
This award recognises outstanding individuals who have diligently and faithfully served within the Justice, Law and Order Sector for a considerable period of time, during which they have contributed significantly to the achievement of the institution’s/sector’s goals and objectives. This category is designed for retired or about to retire civil servants within the Justice, Law and Order Sector or officials (dead or alive) who have served with distinction in sector institutions or structures for extended time periods.
Award recipient: Individual(s)