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IEC benchmarking visit to the Republic of South Africa

Mr. Kagole Kivumbi, the Secretary Judicial Service Commission during a meeting with the Deputy CEO of South Africa's Department of Government Communications (GCIS), Ms. Nebo Legoabe . Mr. Kagole led the JLOS delegation to South Africa on a benchmarking visit to key departments and agencies involved in information, education and communication (PHOTO: JLOS) Mr. Kagole Kivumbi, the Secretary Judicial Service Commission during a meeting with the Deputy CEO of South Africa's Department of Government Communications (GCIS), Ms. Nebo Legoabe . Mr. Kagole led the JLOS delegation to South Africa on a benchmarking visit to key departments and agencies involved in information, education and communication (PHOTO: JLOS)

 

PRETORIA -- The Justice, Law and Order Sector (JLOS) is in the process of developing a policy to set the stage for effective Information, Education and Communication (IEC). In this regard, a team from the Justice, Law and Order Sector visited key institutions in the Government of the Republic of South Africa from August 25 – 30, 2014 to learn best practices in the design and implementation of IEC strategies and programs.

The JLOS delegation was led by the Permanent Secretary/Secretary, Judicial Service Commission and Member of the JLOS Steering Committee, Mr. Kagole-Kivumbi and comprised of other Sector Officials that included Mr. Didas Bakunzi Mufasha (Head of Law Reporting, Law Development Centre and Chairperson of the JLOS Publicity Committee); Mr. Edgar Kuhimbisa (Information, Communications and Technology Officer the JLOS Secretariat and Secretary, JLOS Publicity Committee) and Ms Grace Achire Labong (IEC Consultant for the Justice, Law and Order Sector).

The team from the sector met key officials in the Government of the Republic of South Africa’s information and communication structures that included the Chairperson of the Board of South African Broadcasting Corporation (SABC), the Executive Director of the Department of Government Communications (GCIS) and representatives of the Executive Director of the State Information Technology Agency (SITA). The delegation had extensive interactions with various technical staff in these institutions that also included exclusive visits to Government information and communication infrastructure and sites.

The team learned several important lessons during the visit key among them being the need to have a comprehensive communication strategy for the sector; have a sector-wide system in place to coordinate communication and information management; have a structured and systematic media engagement policy; develop a comprehensive corporate identity for the sector; institutionalize community engagement (have face-to-face, direct and interactive/unmediated communication with the public); invest in communication and information infrastructure (especially multimedia tools and web based platforms); put in place standards, protocols and processes for management of the IEC function; strengthen communication forums within the sector; invest resources in content development, processing and dissemination; build capacity of information and communication professionals within the sector; build partnerships with other Government MDAs sectors and affiliated agencies in the communication sphere.

The Justice, Law and Order Sector believes that the adoption and implementation of these best practices and strategies will go a long way in strengthening the information, Education and Communication function and augment the sector’s ability to serve the public better in accordance to the goals and objectives of the JLOS Third Strategic Investment Plan (SIP III) that seek to deepen reforms for a pro-people justice system.

 

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icon Report of the JLOS IEC Benchmarking Visit to the Republic of South Africa (1.36 MB)

 

By This email address is being protected from spambots. You need JavaScript enabled to view it. | Published: September 1, 2014

 

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